Dial code
*0#
- Charges
- A service fee applies (deducted from your next recharge)
- Works for
- Eligible Telenor prepaid SIMs
Quick answer
How do I get advance balance on Telenor?
Dial *0# from your Telenor prepaid SIM. If eligible, an emergency balance is credited instantly and a small service fee is deducted from your next top-up. Eligibility depends on your usage and recharge history.
- Dial code: *0#
- Purpose: Emergency balance loan
- Repayment: From your next recharge
- Note: Eligibility & service fee apply
What is Telenor Advance Balance?
Telenor advance balance is a small emergency loan of credit for prepaid customers who have run out of balance and cannot recharge immediately. It lets you make an urgent call or send a message, and the borrowed amount plus a small service fee is automatically recovered from your next top-up.
It is meant for genuine emergencies rather than a substitute for recharging. Because it is a loan, Telenor decides eligibility based on how long you have used the SIM and your recharge history.
Quick information
| Detail | Value |
|---|---|
| Purpose | Emergency balance loan |
| Dial code | *0# |
| Account type | Prepaid |
| Service fee | Applies (set by Telenor) |
| Repayment | Auto-deducted from next recharge |
Loan amount, service fee and eligibility are set by Telenor and may change.
Who is eligible?
Eligibility for advance balance typically depends on how long your SIM has been active, your average monthly recharge, and whether you have any unpaid advance from before. Newer SIMs or accounts that rarely recharge may not qualify, or may qualify for a smaller amount.
If you are not eligible, using the SIM normally and recharging regularly for a while often improves your chances later.
Fee & repayment
When you take an advance, a small service fee is added. The next time you recharge, Telenor first deducts the borrowed amount and the fee, and the remainder is added to your balance. This means your first recharge after borrowing will show a lower usable balance than the amount you loaded.
This page does not set the loan amount or fee; those are determined by Telenor Pakistan.
How to use it (step by step)
- Make sure your prepaid balance is low or empty.
- Open the phone dialer and type *0#.
- Press the call/dial button and follow any on-screen prompt.
- If eligible, the advance balance is credited to your account.
Alternative methods
My Telenor App
Check advance-balance availability and any active loan in the My Telenor App.
Official website
Review emergency-loan terms on the official Telenor Pakistan website.
Customer support
Contact Telenor customer support if the advance is not credited or you need eligibility help.
Tips
- Use advance balance only for genuine emergencies.
- Recharge regularly to keep or improve your eligibility.
- Remember your next recharge will be reduced by the advance plus fee.
- Check the My Telenor App to see if you have an unpaid advance.
Common problems & fixes
The advance is not credited
- Your account may not be eligible yet.
- You may already have an unpaid advance.
- Temporary network issue — retry after a few minutes.
My recharge showed less balance than expected
- A previous advance and its fee were recovered first.
- This is normal after taking an advance balance.
- Check the deduction details in the My Telenor App.
Key takeaways
- Dial *0# to request an emergency Telenor balance loan.
- A service fee applies and is recovered from your next recharge.
- Eligibility depends on your account age, usage and recharge pattern.
- The advance is automatically deducted when you next top up.
Frequently Asked Questions
Find quick answers to common questions about today's Telenor quiz.
Answer:The Telenor advance balance code is *0#. Dial it to request an emergency balance loan if you are eligible.
Why trust this guide
✓ Fact-checkedResearch methodology
- Reviewed the *0# advance-balance flow and terms against official Telenor resources.
- Confirmed the service is prepaid-only with an eligibility and service-fee model.
- Reviewed against current 2026 telecom references.
Information sources
- Official Telenor Pakistan website
- My Telenor App
- Pakistan Telecommunication Authority (where applicable)
Disclaimer: Codes, charges and terms may change without notice. Always confirm the latest details through Telenor Pakistan’s official website, the My Telenor App, or customer support before relying on this information. Read our editorial policy.