Dial code
*21*number#
- Charges
- Forwarded calls may be charged at applicable rates
- Works for
- All Telenor SIMs (standard GSM)
Quick answer
How do I forward calls on Telenor?
To forward every incoming call, dial *21*followed by the destination number and #, then press call — for example *21*03001234567#. To switch all forwarding off, dial ##002#. These standard GSM codes work on Telenor SIMs across Android and iPhone.
- Forward all: *21*number#
- Cancel all: ##002#
- Works for: All Telenor SIMs
- Also in: Phone → Settings → Call Forwarding
What is Call Forwarding?
Call forwarding (also called call divert) sends your incoming calls to another number automatically. It is useful when your phone is switched off, out of coverage, busy on another call, or when you simply want calls to reach a different device.
Telenor supports the standard GSM forwarding codes, which means the same commands work across networks and handsets. You can forward every call unconditionally, or set conditional forwarding that only triggers in specific situations.
All Telenor call forwarding codes
| Scenario | Activate | Deactivate |
|---|---|---|
| Forward all calls | *21*number# | ##21# |
| Forward when busy | *67*number# | ##67# |
| Forward when unreachable | *62*number# | ##62# |
| Forward when no answer | *61*number# | ##61# |
| Cancel all forwarding | — | ##002# |
These are standard GSM codes; behaviour can vary slightly by handset. Forwarded calls may be charged.
Setting it up on Android & iPhone
On Android, open the Phone app, go to Settings → Calls → Call forwarding, choose a scenario, enter the destination number and save. Menu names vary a little between manufacturers.
On iPhone, open Settings → Phone → Call Forwarding, toggle it on and enter the number (iPhone exposes unconditional forwarding; use the GSM codes above for conditional scenarios).
How to turn off call forwarding
- To cancel every kind of forwarding at once, dial ##002# and press call.
- To cancel a single scenario, dial its deactivate code (e.g. ##21# for forward-all).
- Confirm the on-screen message says forwarding is erased.
- Alternatively, turn the toggle off in your phone’s Call Forwarding settings.
How to use it (step by step)
- Decide which scenario you want to forward (all, busy, unreachable, or no answer).
- Open the dialer and enter the matching GSM code followed by the destination number and #.
- Press the call button — you will see a confirmation that forwarding is registered.
- To stop forwarding later, dial the matching cancel code (or ##002# for all).
Alternative methods
My Telenor App
Some devices also expose forwarding under the phone app’s Call Settings rather than the My Telenor App.
Official website
Refer to Telenor Pakistan’s official support pages for call-management help.
Customer support
Contact Telenor customer support if a forwarding code returns an error.
Tips
- Enter the destination number in full, including the leading 0.
- Use ##002# to clear all forwarding if you are unsure what is active.
- Remember forwarded calls may be charged at normal call rates.
- Test with a second phone to confirm forwarding works as intended.
Common problems & fixes
The forwarding code returns an error
- The destination number may be mistyped.
- Some conditional codes vary by handset — try the phone’s settings menu.
- Temporary network issue — retry after a moment.
Calls are not being forwarded
- Forwarding may not have registered — re-enter the code.
- The scenario may not match (e.g. you set “busy” but the phone is off).
- Confirm the active status via your phone’s Call Forwarding settings.
Key takeaways
- Forward all calls with *21*number# and cancel with ##002#.
- You can forward only when busy, unreachable or unanswered.
- The same settings live in your phone’s Call Forwarding menu.
- Forwarded calls may be charged at applicable call rates.
Frequently Asked Questions
Find quick answers to common questions about today's Telenor quiz.
Answer:Telenor uses standard GSM codes. To forward all calls dial *21*number#; to cancel all forwarding dial ##002#.
Why trust this guide
✓ Fact-checkedResearch methodology
- Documented the standard GSM call-forwarding codes and their deactivation counterparts.
- Verified the Android and iPhone settings paths for call forwarding.
- Reviewed against current 2026 device and network references.
Information sources
- Official Telenor Pakistan website
- My Telenor App
- Pakistan Telecommunication Authority (where applicable)
Disclaimer: Call forwarding uses standard GSM codes whose behaviour can vary by handset and firmware. Forwarded calls may be charged. Confirm current call rates and settings through Telenor Pakistan’s official channels. Read our editorial policy.